A Note on Data Protection

ConstructionCRM is a specialist CRM platform built exclusively for the UK construction industry. We are the data controller for any personal data you provide to us directly — for example, when you request a demo, contact our team or use our website.

If you use our platform to manage your own contacts and relationships, we act as a data processor — we handle that data purely on your instructions, and you remain the controller of it.

If you have been in contact with us — or if one of our customers has your details in their system — the data we or they hold is likely to be straightforward business contact information:

• Your name and job title
• Your work email address and telephone number
• Your company name and address
• Notes from conversations or meetings

We do not hold sensitive personal data (such as financial details, health information or anything of a private nature) unless you have specifically provided it in a support or billing context.

We hold your data for one or more of the following reasons:

• To respond to your enquiry or provide our Services — if you have asked us about ConstructionCRM, requested a demo or become a customer, we need your details to fulfil that
• Legitimate business interest — if you work in the UK construction industry, we may hold your contact details because there is a reasonable, relevant commercial reason to do so, and because contacting you does not override your rights
• With your consent — for marketing emails and similar communications, where you have opted in
• Legal obligation — where the law requires us to retain certain records

We don't keep your data for longer than we need to. In practice, that means:

• If you're a customer, we keep your account data for the duration of your contract and a reasonable period afterwards
• If you've enquired or been in contact with us, we keep your details for up to two years from our last meaningful interaction — unless you ask us to remove them sooner
• If you've unsubscribed from marketing communications, we act on that immediately and retain only a suppression record to ensure we don't accidentally contact you again

Under UK GDPR, you have clear rights over your personal data. You can exercise any of these at any time simply by contacting us: