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Accounts & Contacts | ConstructionCRM
Accounts & Contacts — built for construction networks

Every firm, every contact, every relationship. Nothing lost.

In construction, the Architect who specified your product last year is now Head of Procurement at a Main Contractor. ConstructionCRM tracks where every contact has worked, who they know, and exactly when they moved — so your team is never the last to find out.

14+
Company types supported
100%
UK GDPR native
Full
Career history tracked
Account: Bowmer + Kirkland LtdStrong
SR
S. Rashid
Procurement Director · Direct: 0161 400 1200
Active
Main Con.
JF
J. Fletcher
Moved from Wates · 3 months ago
Warm
New
PH
P. Hartley
Estimating Manager · Consented: Email
GDPR
Opted In
Strong
Medium
Weak
Relationship health at a glance
UK GDPR, Consent & Right to Be Forgotten built in natively
Full career history tracked automatically on every contact move
Colour-coded relationship health across every account list
TPS flagging & Construction Line compliance built in
The Problem

Generic CRMs store names and numbers. Construction needs relationships, roles, and history.

01

You find out a key contact moved firms six months after it happened

The M&E engineer who specifies your product moves from a consultancy to a Main Contractor. Nobody updates the record. Your team keeps calling their old number. When you eventually find out, the relationship has already been picked up by a competitor who noticed the LinkedIn update first.

02

Your accounts list has no signal. Every firm looks the same.

You have 800 accounts. Forty of them have had no logged call in over six months. Twenty are Architects who have been dormant since your last campaign. Without instant relationship health visibility, your team works from memory rather than data.

03

Your contact records are legally incomplete for UK GDPR

A contact asks to be removed from your marketing list. Someone ticks a field in the CRM. There is no date recorded, no consent log, no erasure audit trail. If the ICO asks you to demonstrate compliance, you cannot. That is a structural problem, not a process one.

ConstructionCRM was built around the way construction relationships actually work. Every contact has a career history. Every account has a health rating. Every GDPR interaction is logged natively.

See It In Action
The Platform

Accounts and Contacts built for how construction businesses actually work.

Not a contact book with extra fields. A relational network that maps every firm, every person, and every interaction across your entire construction pipeline.

Company Types with Conditional Fields

Architect, Main Contractor, Sub Contractor, Merchant, Supplier, Local Government and nine more. Each type surfaces only the fields relevant to that organisation, including Construction Line registration and insurance dates for subcontractors.

Colour-Coded Relationship Health

Every account is rated Strong, Medium, or Weak at the list level. Your team sees at a glance which relationships need attention before the pipeline suffers, without running a report or opening a single record.

Contact Career History

Every time you move a contact to a new company, the previous employment is automatically written to Contact History with a date stamp. The CRM self-maintains career records without manual entry, so you always know where a contact has been, not just where they are now.

Native GDPR and Consent Tracking

Dedicated GDPR, Consent, and Right to Be Forgotten tabs on every contact record. These are first-class data model entities, not optional fields. TPS flagging appears directly in account list views so your team never calls a suppressed number.

Contact Records

Every detail about a person, across every firm they have ever worked for.

ConstructionCRM Contact records carry everything your team needs to build and maintain a relationship in construction. Live LinkedIn integration, direct line, mobile, work email, private email, department, job title, and a full interaction timeline. Every action your team logs against that individual sits in one chronological history.

LinkedIn and Twitter feeds live on the contact record
Projects linked with the contact's role on each one
Full quote and opportunity history per individual
Complete audit trail of every field change
Do Not Mailshot flag respected across all campaigns
Overview
Actions
Projects
GDPR
History
Contact
James Fletcher, Procurement Manager
Company
Direct
0114 255 6100
Email
Career History
Current — Bowmer + Kirkland Ltd
Procurement Manager, Sheffield
Mar 2022 — Wates Construction
Senior Buyer, London
Jan 2019 — BAM Construct UK
Estimator, Birmingham
Aletus AI — Powered by Claude

Ask which contacts have moved. Get the answer in seconds.

Aletus AI understands your accounts and contacts the way a construction professional does. Ask about dormant relationships, recently moved contacts, or accounts with no logged action in 30 days. Get the list, the context, and the next step without leaving the CRM.

Flags contacts who have moved firms since your last call
Surfaces accounts with weakening relationship status
Natural language queries across your full account base
See Aletus in Your Demo
Aletus AI — powered by Claude
Which key contacts in our Architect accounts have moved firms in the last 90 days and have no new record at their new company?
4 contacts need updating:

D. Okonkwo — previously at BDP Architects. Moved to Allies and Morrison 7 weeks ago. No record exists at Allies and Morrison in your system. She was linked to 3 active projects.

R. Patel — moved from Aedas to Hawkins\Brown 11 weeks ago. Still listed under Aedas. Last action 14 weeks ago.

Want me to draft follow-up actions and create holding records at their new firms?
Yes, assign to T. Walsh this week.
Done. 2 actions created and assigned to T. Walsh. Holding records created at Allies and Morrison and Hawkins\Brown, flagged for data enrichment.
Client Stories

From teams who stopped losing relationships to the gaps between systems

Our clients treat their account and contact data as a competitive asset, which is why most prefer to stay anonymous.

★★★★★
"We lost a tender worth over two million pounds because the specifying architect had moved firms seven months earlier and nobody in our team knew. We were still calling their old office. That cannot happen with the career history feature."
MD
Managing Director
Tier 1 Contractor, London
★★★★★
"The relationship status colouring alone changed how we run our Monday morning pipeline call. We can see in ten seconds which accounts have gone quiet. Before CCRM, that was a Friday afternoon job nobody ever got round to."
SD
Sales Director
Specialist Subcontractor, Midlands
★★★★★
"When a contact asked us to demonstrate our GDPR consent records, we pulled the full log in under a minute. Date, method, scope. Every campaign they had ever opted into. Our legal team was genuinely impressed."
CD
Commercial Director
M&E Contractor, North West
Pricing

Configured for your team. Priced to reflect that.

Every CCRM deployment is scoped to your structure, your account types, and your compliance requirements, with the most competitive implementation costs in the construction CRM sector.

Full migration of your existing contacts and account data
Configuration of company types, fields, and relationship rules
GDPR and consent framework set up for your business
UK-based support with no offshore handoffs
Per-seat, scoped to your requirements
£POA
Most clients are live within 4 to 8 weeks of sign-off
Talk to Us About Pricing
See It For Yourself

See your accounts and contacts working the way construction actually works.

We will show you exactly how CCRM handles your account structure, your contact types, and your compliance requirements. Come with real questions. Bring a contact who moved firms last month.

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