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ConstructionCRM's Dispatch Board is a real-time Gantt-based scheduling view built exclusively for construction. Assign engineers and specialist vehicles across live sites, create Work Orders from won projects, and resolve conflicts - without a single bolt-on tool.
When a project is won in ConstructionCRM, work orders flow directly to the Dispatch Board. No re-keying, no second system. Every scheduling decision reflects the live commercial reality of your pipeline.
A live auto-refreshing board (every 30 seconds by default) with rows for every team member and vehicle, columns for working days. Zoom in and out with the interval slider, filter to the working week, and set start and end times to match your operation - 8 AM to 6 PM out of the box.
Operational controlSpecialist vehicles - including HIAB-equipped trucks - are scheduled alongside engineers and field staff in the same Dispatch Board view. No separate fleet system. No separate spreadsheet. Availability for both is visible in one place, including from the Calendar module.
Fleet & peopleCreate work orders directly from a won project record - with a description, estimated duration in hours, and a booked date. They appear on the Dispatch Board immediately, ready for assignment. The Completed date closes them out when delivery is done.
Project-linked deliveryThe Dispatch Board surfaces double-bookings and scheduling conflicts before they reach the site. The Completed Work Orders panel on the right keeps a running reference of finished jobs, keeping the live view clean and focused on what still needs dispatching.
Risk reductionSwitch between an all-users view and a filtered view for any individual team member. Managers get the full site picture; field engineers see only their own schedule. Works in tandem with the Calendar module - appointments and work orders visible in the same diary.
Role-based viewsField staff access work orders, actions, and project data via the native iOS and Android app - logging calls, updating status, and capturing site visit notes immediately after leaving a meeting, with no RDP connection required. Mobile-optimised list views are built in from day one.
Field-readyThe Dispatch Board shares a single data layer with ConstructionCRM's pipeline, project records, quotations, and actions - so resource decisions reflect live commercial reality, not yesterday's spreadsheet.
Most construction businesses dispatching people and plant are working from separate tools that have never seen their project or commercial data. The gap between winning work and delivering it shouldn't require a system change.
Scheduling a HIAB alongside the engineer who operates it from separate systems means conflicts only surface when both are on-site at the same time. ConstructionCRM puts both in the same Gantt row - the conflict shows up in the office, not at the gate.
When your CRM and your operational system are separate, converting a won quote into delivery requires re-keying data - project name, site address, duration - into a second platform. Work Orders in ConstructionCRM are created in one click from the project record.
The Dispatch Board's auto-refresh and Completed Work Orders panel give operations managers a live view of the full field workload - what's been done, what's pending, and who's still free - without a phone round or a manual status sheet.
Aletus AI - currently transitioning to a Claude (Anthropic) integration - lets you query work order, dispatch, and project data conversationally. No report builder. No data export. Ask which jobs are overdue, which vehicle is double-booked next week, or which projects have open work orders with no assigned resource.
Our clients see their CRM as a commercial advantage - which is why most prefer to stay anonymous.
The Dispatch Board and Work Orders module is part of ConstructionCRM - not a paid add-on. One platform covering dispatch, pipeline management, quoting, project control, marketing, and reporting.
Our team will show you the Dispatch Board, Work Orders, pipeline management, and quoting in the context of your business. Every question answered, every concern addressed - on your terms.
One of our consultants will walk you through ConstructionCRM - including the Dispatch Board, Work Orders, pipeline management, and quoting - and show you exactly how it works for businesses like yours. No pressure, no hard sell.